Absolutely disappointed with their… Absolutely disappointed with their customer service. Ordered an unlimited membership after being with the company for years and despite requesting a refund after the recurring charge went though as it is not currently in our budget, they declined a refund and a potential customer again in the future. Sometimes life gets busy and you forget about these things. Should have been understandable in my opinion. I recommend against this company and especially against any recurring subscription. You have to worry about a company when something like this is an issue. There are plenty of send-away lab services and I believe you should look to one of the others for your health care and lab needs. UPDATE: minutes after this review, I received an email citing an error on their part regarding an email alert that should have been sent reminding me of the recurring charge. I was thankful to receive this refund but they did say with the info they had, they made the correct decision previously regarding not issuing a refund. Again, I am happy they decided to return my fees but I would still use caution with any recurring subscriptions.

Customer service is 5 star The custom service is very good. Colin called today and helped me understand how the system works. They are also very good at allowing customers to resend samples AT NO CHARGE TO THE CUSTOMER if , like me, you send in a sample with not enough blood. This is a stand up company that I see having a solid relationship long term relationship with. Sincerely, Daniel W.

Easy and inexpensive good turnaround… Easy and inexpensive good turnaround time with no hassle

Very happy with the ease and simplicity… Very happy with the ease and simplicity of the whole process. The reports are so easy to read and the links to further explanations on my results were so helpful. I love that the have both clinical and biohacker ranges. So much more data than I can get from my medical practitioner. And little issues (mostly my fault) that I have had are quickly rectified and everyone has been so helpful and responsive. Looking forward to diving deep into my own health for the next year and SiPhox is going to be a big part of it!

Stay away All their propaganda makes you think it’s a reliable source for bloodwork for cheap when at the end of the day you will end up spending over $180 per test only for questionable results…SCAM STAY AWAY