I don't have to be weighted down with… I don't have to be weighted down with heavy tanks anymore and the battery operated package is great. I am concerned about getting in touch with someone in an emergency or need to know situation. It takes 25 minutes or more to reach someone. I am so far, a very satisfied customer.

G5 heavier than advertised G5 heavier than advertised. Given no instructions on connecting tubing for use throughout house for larger concentrator

Great product with one tiny flaw Great product, took my Inogen home on a holiday and it was small and convenient enough to carry to the hotel. The service for setting up the machine was great and the sales team made sure that the international shipping went smooth (purchased in Canada) and in a timely manner. Only one improvement could be made: the air exit nozzle points upwards, so with gravity the air hose can fold over and obsruct air flow. My previous oxygen generator has the nozzle come off horizontally thanks to a 90 degree bend.

Our contact person was responsive and… Our contact person was responsive and answered all of our questions quickly and completely. The entire process went smooth.

Staff was very knowledgeable and… Staff was very knowledgeable and answered all my questions and concerns.