Simple Set Up I first called to ask questions. The rep was not pushy at all. I completed my order on line and another representative called me back to finish my order. Both were very knowledgeable. Once I received the order within a few days, the set up was quick and simple. When I pushed the button the 1st time to make the emergency call to verify the system was working, the rep answered promptly and she helped me test the system out all over our house including outside. I highly recommend.

excellent customer service excellent customer service. The price is the best of all of the companies we inquired about, This is an affordable and reliable service you can't do without. We feel so much safer with senior safety. We love the staff, they are kind, explain everything and insist that you can call anytime. You can't find this dedication anywhere in 2022 from any other company, love the system easy to install.

Steer clear… choose other options. Steer clear… choose other options.. My 86 year old mother fell and her Get Help Now unit failed, causing her to lay on her floor for 7hrs with no response.I called 800 number left message with phone service and 17 hours later I received a response from Miss Compassionate who put the blame on the hook up.After checking MY connections,I have deemed THEIR unit defective and THIER customer service unacceptable.If you care about your love one and can picture them laying on a cold floor for hours, Steer clear

Senior Saftey lived up to their promise. It’s refreshing to have a company to do exactly what they said they would do especially when an elderly person is depending on them. It gives them comfort and security. Thank goodness we only needed them 2 times but the process was smooth and dependable.

Company follow-up call Very friendly and professional. Called to see if I had at questions as a new user. A well and good. Very enjoyable experience.