Once I managed to get through to an… Once I managed to get through to an actual person things were great! But your website is rubbish! And since I want to order a personalized sword cane I will have to do by descriptive and hopefully I will get what I want.

The people at Fashionable Canes were pleasant and followed up and prompt to answer my questions. The people at Fashionable Canes were very helpful and pleasant to work with. Had a question about an order an they had all the answer by the following day.

Wonderful buying experience About a fortnight ago two beautiful canes were delivered at my home address. The delivery was exactly on the estimated day and 4 hours before the estimated time. The canes were properly packed for safe transport (against damage of the items). The canes arrived in perfect condition: No scratches and no lose parts! I cannot fault the items at all. Both canes have a good feel in my hand and are a great support for my daily walks. On top of that it looks so fashionable. Today I am a proud owner of three fashionable canes, one also that I bought two years ago.

First impressions matter. I made a mistake on my very first order and with minutes on the phone the order was changed. Great customer service and I have every reason to expect the delivery of a quality product. Looking forward to receiving my new cane. Thank you

Returned this item to fashionable for a… Returned this item to fashionable for a refund . Item was received and notification given that refund would be processed in 3 to 5 days. It has been almost 10 days and I'm still waiting for my refund of over $250. There is only 1 person answering the phone and the logistics of how this business works is ridiculous. It seems there may not be more than 2 or 3 employees total so if you're looking for anything timely customer beware. I certainly would never do business with him again.