Erik P
GBHighly Recommend product and the company 1. Excellent customer service. I've had a few issues with modules and the company was very quick to send a replacement. 2. I had meniscus surgery over 6 months ago and nothing was working to reduce swelling and pain. The move + along with "voodoo floss" has given me a HUGE benefit and reduction in inflammation.
t c
GBThe customer service agents for Kineon… The customer service agents for Kineon are really professional. I'd say this company is on the right track if the customer service agents are any indication of what the company's standards are. I really look forward to when they make a product that covers a larger surface area. Please keep me updated on when that happens. I'll like to participate in the R&D.
Robert Olsen
GBProblem Solved Quickly One of the modules came apart when I took it out of the battery charger. I contacted Kineon and immediately I was queried as to it's condition and it's role with the other two modules. I responded and very quickly they told me that a new module would be forthcoming. Excellent customer service. Thank you Kineon!
customer
GBI’ve just started to use the Kineon I’ve just started to use the Kineon, wasn’t sure if I may use the devise 15min a session, although on multiple body parts throughout the day, was thrilled to receive the prompt positive answer from Kineon team. Looking forward to the recovery of my numerous Joints, Spine, Neuromuscular injuries. Thank you Kineon!
Les Lannom
GBWhen I asked questions I got prompt… When I asked questions I got prompt answers. And the answers always addressed my issues. The responses I received were always from a place of interest and concern. I only regret that you guys don't have an associated phone number...but, then, if you did you'd have to quadruple your staff to deal with people like me who have spent a lifetime talking for a living! Beyond that you are all great!! I received my MOVE+ three days ago and have already begun to improve in the pain level and mobility on my shoulder. I'm hopefully looking forward to further improvement to the point of complete recovery from a torn rotator cuff injury.