LifeFone bracelet… My mother had a LifeFone bracelet 4years ago, which the staff helped save her life. My mother recently tried the new bracelet VIP flex and was happy it was a simple push button - but we unfortunately had to return it as it kept flashes and wasn’t keeping the charge due the signal was weak in her area. Other than this we’ve always appreciated LifeFone’s services.

My mom used her lifefone pendant and… My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action. My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you

Response is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.

On some tests or accidental… On some tests or accidental activations, ie, my cat stepping on the base button, it took a bit longer for a response than what i felt the time lapse should be. Except for about twice, the rest of the test response times were great, what i felt was acceptable although it really doesnt matter much as the rescue is at least ten minutes away. If a different unit has to answer than from the closest it can be 30-45 minutes away, so im likely dead anyway. The price one pays for quiet, secluded retirement living.

They follow my connection when I need any… They follow my connection ,answering quickly and reacting when I need help. Once was for an Ambulance and recently they called to tell me that they were not receiving any input from my machine. I had not been aware of that , so If I had needed help , I would not have been able to contact them.LifeFone makes me feel comfortable and free to not worry much about falling or any other similar problem.