Nathan was very nice and informative Nathan was very nice and informative. There was no pressure sale. He didn’t make you feel guilty for not signing up right away like the other companies I called.

Courteous and helpful. They called me back after being told I did nothing over the phone. She gave me information I needed. Info about how system works. Additional information as I neded it. Gave me costs and helped me order. Always courteous and friendly.

My family wanted peace of mind My family wanted peace of mind after our grandmom fell. We went with MobileHelp because they had good reviews. My family had a lot of questions and we needed help figuring everything out. Donna, Samantha, and Mark at MobileHelp were incredibly helpful. We went with the Micro and added fall detection. Grandmom is going to feel much safer knowing she can get help without using her phone.

The rep Nathan Carter was so… The rep Nathan Carter was so understanding and compassionate but very professional. He explained everything and wasn’t pushy. I am young and to have to face these medical conditions is hard.

I spoke to Scott today I spoke to Scott today. He was very patient in answering all my questions. My only thing that was unsettling was that once he processed my payment he was eager to end the phone call but I kept him on the phone for another minute or two for three questions I thought of at the very end. He answered all those additional questions quite nicely and that sealed the deal for me that I had chosen the right company.