Marcus Partin
GBFrancis has been our Counterpoint… Francis has been our Counterpoint consultant, he is a true expert when it comes to solving operational challenges of our business. Our previous partner hadn't properly setup many aspects of our system, the team at POS Highway not only fixed those issues but demonstrated the most efficient way to use it. I think what took me 3 hours a day now takes me minutes or is completely automated.
Laura Cheeseman
GBAs a museum As a museum, POS Highway has a full 360° solution for our business. They helped us implement our ticketing system – both brick and mortar and online ticket sales. Extremely robust and powerful capabilities, all customized to our brand and business processes. The accounting integration to Quickbooks is a huge time-saver. You guys rock!!
Chris Nichols
GBI have worked with POS Highway for five… I have worked with POS Highway for five years. They not only found the perfect solution for my business (CounterPoint), but provided top-notch configuration, implementation and ongoing service. Their team is highly trained, very professional and great to work with. If you are looking for a new solution, I highly recommend this team. Chris Nichols Arlington Pipe & Cigar
Rob Arcidiacono
GBI struggled with 3 or 4 stars... I struggled with 3 or 4 stars.... POS Highway is responsive to issues and resolves them in a timely manner. The staff is great to work with and with the different time zones of there staff cover mot of our open hours which is very helpful being on the east coast! We do find that we have reoccurring issues that take billable hours. This may be our own companies fault for some but other times are things we have no access to. We have 2 stores and keeping the data linked seems to always have an issue. I feel that ongoing training, videos and updates would help everyone understand and use counterpoint better but, I have yet to see that offered. Over all better then other POS companies but I feel lacking where all IT companies lack in offering more then fixing issues.
Cedrick B.
GBGreat company to work with! POS Highway has been one of the best companies I have had the pleasure of working with. Coming in new to my current role they were able to quickly bring myself and team up to speed on our current software. Everyone from their technicians like Steve Tocci to sales team members like Jason Dunham has shown nothing but patience and a true sense of understanding as we perform a daunting overhaul of our POS system. Unlike other vendors, POS Highway really takes the time to dive into what is best for your business needs. POS Highway truly makes it feel like they really have an invested interest in our success as a company. We look forward our continued relations with them now and in the future.