Don't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.

Not yet completed with treatment- but recommend Not yet completed with treatment, so still waiting to see how comfortably my bite will align when I chew at the end of the treatment plan. However, I am 75% through my plan and very impressed with results to date. The fit has been good without scratching on my gums. Also far less uncomfortable that the regular braces I had as a kid. Requires discipline to remove, not loose, and then remember to reinsert trays between meals and drinks. Not recommended for kids. I had an overbite and crowding which caused me pain before. I no longer have those pains, so really hurt less now than I did before ordering the snapcorrects. Happy with decision thus far.

The process was a snap. Great costumer service The entire process couldn’t have been more of a snap,(pun intended),. Ordered my impression kit, did the impression, sent it back. Next thing I know the aligners show up and I start wearing them. It totally worked. Customer service was friendly and helpful. They answered all my questions. I am Completely satisfied with the results and I would Totally recommend SnapCorrect to someone looking to get their teeth straighter.

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

I had an excellent experience with... I had an excellent experience with Snap Correct. My teeth have improved a lot, and I am now remaining with only five months to end my journey. The quality of customer support is commendable! If you want to get a wonderful smile, you should choose Snap Correct. Give the Snap Correct Team the allowance, “to make your perfect smile!” Thank you very much!