Use Smiles computer model without worry! I have gotten retainers from Sporting Smiles for years. This order I was really happy I could mail my mold in and have them keep it on file as a computer model, so I never have to mail the old mold in again or wait for it to fall apart! It's been years since I had braces, so I wasn't sure if my teeth had flexed with an old retainer. The Essex Plus was a tight fit day 1, by day 2 it felt entirely natural again. In fact, I ordered a back up retainer a few weeks later. Sparkly clear and new. More sturdy than the previous retainer A+

Cheap Material They take a long time to process your moulds to make them into retainers. My impressions were rejected 3 times, then I called them because I was biting into the moulds via the instructions properly and had them approved. Probably a money steal for them. My upper retainer broke and it hasn't even been a full year, cheap material. They wouldn't offer a replacement and wanted me to pay $45 for another set when it's their quality issue.

Fantastic team Fantastic team, very punctual and have given me three retainers so far over four years. Their team was helpful over calls when I needed help taking the impressions and were everything I needed.

Brittle Retainers, Terrible Customer Service Though the Essex trays they send you look the same as the ones you get from your dental office, they definitely do not hold up over time! Both sets of trays I got from my dental office lasted for years and are still usable. The two sets I got from this company are both trash after one year. If you have any sort of problem that requires you to contact customer service, you'll be greatly disappointed! They don't care and don't even bother to apologize!

Been using Sporting Smiles for my night… Been using Sporting Smiles for my night guard for 6 years! They fit and are comfortable during sleep. But the most important part is their customer service! They are always helpful and I once ordered a night guard with a different material and it wasn't comfortable, they replaced it at the right material!