Patrick Cahill
GBJamilette’s customer service was… Jamilette’s customer service was absolutely amazing. i wish i got to speak to her everytime i call in about my account. She was very professional and polite and knew how to resolve my issues. Not to mention you can tell by her tone that she was very welcoming from the very first second we got on the phone.
Joel DeSota
GBMarla was incredible. Marla was incredible. Extremely helpful, knowledgable, and clear spoken. Hopped on the call nervous of another terrible customer service experience with someone that didn't understand what I was looking for. Instead Marla went above and beyond, informing of how much time was being saved by increasing my payments. I feel more at peace and excited to get out of my loan. Could not have asked for a better experience.
Carole Mackey
GBClear and concise information Jonathan explained the loan payment process thoroughly and answered my questions clearly. Any concerns I had initially were resolved.
Amanda
GBJamilette was great! Jamilette was great!! Handled my concern easily and quickly. Was very thorough in explaining the process.
MARIA DERSCH
GBHere's my experience. I had a devastating experience happen to me and my account was completely drained, checking and savings. I knew I was behind on my payments when I finally was able to reach somebody. The agent assisted me and updated all of my information and did it in a very kind and gentle way. I'm back on track. It was handled very professionally and I appreciate the agents kindness.