I got this subscription for a couple… I got this subscription for a couple months and LOVED it even recommend it to some friends.... Then it all went down hill. Want getting near the amount of stuff I once did. The first month they messed up they made it right. After that they basically said oh well so I eventually canceled. So disappointed at their lack of customer service.

I ordered $50 worth of stuff I ordered $50 worth of stuff, but the shipping cost was $47, so I cancelled. Why is shipping so high? It was standard shipping.

worst customer service on the planet I wish I could give them negative stars.... they shipped me THE WRONG order I asked how we can fix this and the best option was wait another week for the RIGHT product to come in to the Wearhouse and then who knows how long until it gets shipped to me... that's absolutely insane, how can you sell products that you don't have.... I tried calling in and the manager is to busy to get back to me and the customer service lady Is too high to realize it's there mistake..... horrible customer service don't EVER order from these losers, who knows your order may just never come

I love everything I love everything from grinders and glass quality to the stickers not coming off of your glass and the care going into the products from fellow smokers

Giving them a chance for now.... I’m gonna be honest I ordered the box may 9th & it just keep saying processing a week later so I called and left a voicemail and I got a phone call a day or two later & was told that they didn’t have enough stuff to fill my box but yet took the money off my card... so I was told I had to wait till they got more of a shipment in so they could finish out my box.... they said it was shipped on the 20th of may here it is may 25 & yet still nothing.... my dad and a friend ordered from here and got it in a week I on the other hand have not had a very good experience so far... I’m waiting to see if it changes next month but so far I’m not that Impressed with how they run their business.... I’ve been waiting a total of almost 3 weeks for my subscription box