The front desk ladies have no respect… The front desk ladies have no respect to customers liers, unprofessional maybe they should learn how to deal with customers in a good manner.

they send me two rutten double apple al… they send me two rutten double apple al nakhla tobacco,was chip $12 ! this was my first and last, i contacted them regarding ,after 3 attempts, they email me with such return policy!!!

It doesn't get any better than this!!! My order is always processed and shipped quickly so I receive it in the minimum amount of time. Prices are usually the lowest for the products I order and free or discounted shipping costs occur quite regularly.

great - no - better then great !!!!!! have always been totally satisfied with my purchases and their products !!!!!!!!!!!!

Was a customer for years Was a customer for years. Would have a few crushed coals now and then but never had to deal with customer service. Until they sent me the wrong order. First they call me and tell me that i have to send my package to the right customer. And the otber customer would send me mine. After thinking about it, i decided to just return it. I dont want someone else touching my stuff like that. When i asked "what if the other customer doesnt send it?" Im told "then i will be even greater in your debt." The most unprofessional thing ive ever heard. I was told they could not overnight me a new package. After dealing with them for a few hours Im told the fastest they can get me a new order is 5 days because "our packages have been picked up for the day". The irony in the fact that i have to go to the post office now just to get my own money back but they cant send me a new package is insane. Just find another company. Edit: they contacted me again and told me they may be able to get it to me quicker