I was very excited about buying but that’s as far as the excitement went with this site! I was very excited about buying from their site. Found a great product in the dipper by dip devices. But the shipping is a joke. They give 2 options free “which I should have chosen” and am extra $5.00 for faster service and tracking. Should have never went with the extra. It didn’t arrive on time and the tracking was rubbish. It said one but didn’t arrive till 2 days after. Customer service tried to tell me it would arrive as noted but as I explained the USPS don’t come twice in one day. They never responded to any other messages. When I did receive it like I said it was great but overall experience. I’d definitely find somewhere else to do this kind of shopping. Reply still don’t justify the shotty shipping. Never said I expected it in a day. Just honor your receiving day and give reliable information.

Been 16 days since order no response to… Been 16 days since order no response to any attempt to contact very disappointed looks like i may be out 40 bucks

Dud? I recently purchased and received the Cookies x Gpen. I've used the original Gpen for a bit, an figured, it was time for an upgrade. The product arrived fairly quick and that was great until I went to go use it. It wasn't lighting up. The battery pack has a light in it to signify low battery, temp change, and firing. I figured this was from just from a lack of power so I've now done an overnight charge and it still does nothing. I'm wondering if this was maybe a dud. I'm not sure, I've never had anything happen like this with my other Gpen.

above and beyond Great service had thought I placed in order , I screwed up in the address section so instead of billling me and sending to wrong address they reached out and. We corrected the matter . It was all my fault but they did go out of there way to verify address matched. No company in China would do that !

Item as discribed Item as discribed, great service.