I have been ordering from them for a… I have been ordering from them for a while. Number one it says “arrives 1-4 business days”. That used to be true. This order and last order it didn’t even ship until 3 days after ordering. In this instance this is day 3 and still not shipped but the label was created. We order the elf bars. They also used to be great now we are getting about 5 that only last one day out of the ten we order each time. I will definitely be ordering elsewhere from here on out. I think if they can’t even manage to get the package into the mail after three days they should probably update their shipping policy. Because shipping out in 1-4 days is an issue at this point let alone it arriving in 1-4 business days. Joke of company that is relatively new that will go down in flames just like these other companies that don’t care about their customers. They don’t realize… they are nothing without us. I just looked through the other reviews too. It seems it’s right in line with how this company has been for us. They were great of you look at reviews from beginning of 2022. The reviews get worse and worse especially leading to now. Guarantee this company will be down within a year.

I ordered the 6 pk (double bubble) Loy… I ordered the 6 pk (double bubble) Loy XL . The flavor was totally different from the original Loy XL and the color of the wrapping was much darker. These are fake not the real vapes. To top that off I paid $89 plus I paid for shipping insurance only to receive these fake empty vapes. (3 of the them were totally empty) I called only to get no answer, no call back. I emailed only to receive no response!!! Please save your money and time DO NOT ORDER FROM THIS COMPANY!!!!!

When you receive what you ordered… When you receive what you ordered consider your self lucky. I’m currently waiting for the second time for an issue to be resolved. They sent wrong product again and don’t have time to correct it. I received an email saying they would be sending me a return label but who knows when. I used to like the company and now they are not doing business like they used to. Incorrect items and longer shipping times have me thinking they don’t care about customer service.

Amazing! I had the greatest experience! My products were late to be delivered. I was upset at first and contacted them. Ben, the manager took full responsibility for being out of stock on my product and it shipping late. They refunded my entire order amount and still sent my product to me and offered me a discount for my next purchase. It is not often businesses take responsibility for their actions. I am so pleased and will only be buying from them in the future!

i love the brand however i did not… i love the brand however i did not receive the amount of vapes i ordered!! and the one i received went out after one puff. i absolutely love the company and hope this can be resolved. thank you :)