GEORGE KNAPSTEIN
GBApparently you need to read the message Apparently, you did not read the contents of the message! If you want the vaps back, I need a postage Paid return label - I have NO intention to pay for the merchandise. George Knapstein, Trustee for Robert Grothe Revokable Trust
Christine Zins Johnson
GBI really like Electric Tobacconist I really like Electric Tobacconist. I have never had an issue with them. Packages arrive very quickly. The selection is usually great. With Covid, their business has really boomed so sometimes they are out of things. I've been ordering from them almost 2 years now. Sometimes they are out of my favorite Monster juice flavors which isn't terrible... i just try new things
Shannen Bowman
GBI have never had an issue with you… I have never had an issue with you guys. You have been I've if the only companies that I'm even able to buy my refills. Brian had been literally amazing and super responsive. I appreciate you and your company more than u could ever know. Thank you for always making things right if they weren't, and always having my vibe refills available. Much Love♌
Terry Saunders
GBPackage arrived a day late which in… Package arrived a day late which in itself is a long wait. Ordered October 15 and arrived November 4. Was in the hands of the "Final Mile" delivery for over a week and no updates other than it is in their hands. Pretty unnacceptable since I live in a large urban area. I do find it dissapointing that there is no phone number to call since the tracking information is so poor. Hopefully they can find a better way to inform the customer. But the order was VERY well packaged and everything is included in the order. I am very pleased with everything about Electric Tobacconist except lack of support/communication. Noted shipping time issues are a little out of their control.
AS
GBItem not delivered Item not delivered. Delivery company states unable to deliver because we were not home, completely untrue and we have a camera showing no one ever attempted to deliver. Canned response from customer service stating I have to wait 40 days. Avoid this place, shop local.