Extremely grateful to have found the… Extremely grateful to have found the Stash Shack. Their excellent policies and staff are really nice. Click on the "about us" tab to meet the owners. It helps make the positive experience that much better AND personal. Thank you so much for your fine company, speedy shipping, good Karma. Let's not forget the package itself. Protected my purchase really well. It just doesn't get any better!

Amazing! Amazing!! First time with these guys and and they will now be my go-to guys for anything. Products as advertised and exceptional customer service. Plus supporting two brothers in business together, what a great story!!

Great customer service and prices I got a UFO induction heater and it started malfunctioning within a week. I emailed Stash Shack and they got back to me very quickly and the unit is being replaced. Excellent communication and their prices were the best I found on the internet. I'll buy from them again with confidence.

TERRIBLE SO FAR AWFUL ORDER # 16737 new UPDATE NOVEMBER 2- 2023 **** this people dont bother to answer any emails still. very nerve wracking. after they take your money ull never hear from them again. its as if they hide. STAY AWAY FROM THIS PEOPLE. i HAVE NOT received the refund or the items paid for. ofcourse they still dont reply ONE SINGLE EMAIL. i repeat stay away from these people. When i placed my order i got included some other fee for some aditional "tracking service " for 6.95$.. you really cant see this addition to your order until you already paid... the text is more dimmed , is different from the regular format on the form... its "ON" by default... so they assume everyone wants it apparently... so once i noticed this unnwanted charge i wrote them letting them know... so they cancel my complete order with a refund ( that i havent recived yet) ... so i dont get why they didnt just refunded the problem amount... the 6.95$ , this seems to me like some "payback or revenge"... im not sure.. i told them "pls i wanna leave you guys a good review on trustpilot"... they seemed not to care so far. the full refund said something about "they think is fraud" which is silly nonsense... i dont know if thats what they had to do to refund this silly 6.95$ fee and thats why they have done it... but i will try again and i know i will make triple sure that damn fee is not included on the final bill. that fee to me feels unthical and sneaky. if these guys think there is "some fraud" they can wait a couple days to see if anyone actually complains about "fraud" or reports something, THIS IS TOTAL NONSENSE, why would i demand a 6.95$ refund if "its fraud"...? i wouldnt care about it right?... its just plain silly. This seems like a "retribution move" for asking this unwanted fee to be removed. lets hope not. ill try it again and ill be watching closely how they behave and ill edit and or ammend my review if warranted. but it does drive you crazy how they dont reply sooner during weekdays office hours.. seems like they wake up at noon late... and they only seem to work 2 hours or so. cant they pay a fulltimer CS agent.. how long does it take to reply an email... specially with basic questios.. not more thatn 3 minutes.

Great customer service... After notifying them that my product was defective, they wasted no time shipping a new one which is working perfectly! I'm a happy customer now that will definitely do business with them again.