Not bad but not good Got the bong one week, then the ash catcher and banger 2 weeks after, and the banger wasnt even the one i ordered, never ordering from here again.

Toker Supply Needs to Break Out a Ruler Toker supply has sent me 3 downstems. None of them measures what they claim to measure and as a result they do not fit my glass piece. I have even sent pictures of how they do not measure as advertised. It seems they are incapable of actually reading what my complaint is. They actually sent me a duplicate downstem after I told them it did not fit. It didn’t fit the second time they sent it either. Also nice to see that the reviews they have asked me for are not being posted on their website. So, I guess they only want the reviews that make them look good. Truth is, I have spent over $25, written 3 e-mails to customer support, and written 2 reviews but I still have not received a downstem that fits my piece. I have ordered from another company and I suggest anyone else looking for a downstem do the same. After posting this I received notification from Toker Supply that I have been refunded. It’s the only thing they have done correctly

The item I received was not as I planned plus arrived cracked The item I received was not as pictured, customer service said “random colors are chosen” ok, fantastic. Then after further inspection the base was completely cracked and customer service never got back to me. Peep their reply a year later, I got in contact trying to work something and all I got was the same attitude as I experienced before! Too many head shops, I’ll go elsewhere

I have not recieved my purchase I have not recieved my purchase. I ordered it for my hubby's birthday. It was never shipped out after the shipping label was made...they are refusing to send me a replacement for 21 days...and now it will not be here in time for my hubby's birthday. Very disappointed. I have also reached out to customer service 2 times and was only responded to 1 time. I am looking forward to receiving my piece and hope it is quality...but the process it is taking to recieve my order is extremely unsatisfactory.

terrible service terrible service. my package took a total of 17 days before it even shipped from order date. after 2 days they printed the shipping label and then let it sit telling me they shipped it when they hadn’t and at that point they told me they wouldn’t refund me money till the 14th business day of no postal activity and then literally on the 14th business day they finally sent my package out.