Dead Aquaria I ordered a total of 42 fish for a total of $183. Of the 42 ordered fish, 4 were never shipped, 4 were dead on arrival and and 24 more died within 7 days of receiving the order. The condition of the fish upon arrival was as follows. 4 were covered in white fungus, 2 had visible parasites and many of the others had frayed fins and were generally unhealthy. As of the writing of the review, only 10 remain alive. After calling Live Aquaria, and emailing them, sending pictures and following their 7 day arrive alive guarantee, I am left holding the bag at a temendous loss of money. All they do is credit your account with the cost per fish excluding the cost of shipping, and their 7 days is actually only 6 days as they count off one of the days on day zero. I do NOT recommend doing business with this company.

My first order and the fish was dead My first order from them resulted in a dead blend arriving and an order for a coral that was in stock when I purchased but, after I submitted the order, was back ordered for weeks possibly. Customer service said they’d apply credit to my account for the dead fish. But, if I want to reorder, they'd charge me $40 for box fees and shipping if I want use that credit to get a new fish. I have. A”box” right here that the dead fish cane in and $30 shipping that the was wasted. And I’m not sure if, when my coral gets in stock, they’ll charge for shipping that separately. I won’t be using them again.

Never using them again Never using them again. I ordered 12 snails and 6 siames algea eaters. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. Utterly useless, not even the same fish and very territorial. So guess what 6 fish get to die because live aquaria are pieces of sh.

Missing and Dead Fish, Horrible Company Fish are guaranteed alive and their website states their shipping is top quality. Only half my fish arrived, in a cardboard box, a few newspapers, 1 hand warmer with a flimsy white paper plate. The water was yellow and fish dead or dying. Did not make it through the night. I placed a claim like I was told for the dead fish, and they issued a refund for the missing fish. Store credit can only be used at check out in the comment section and they state you will be charged full until the run the credit. After a few days (I ordered non living items) I sis not notice my credit issued. I contacted the company and they stated I did not have a credit. And since the items had already shipped, they could not stop the order. Convenient for them I know.

Don't do this to the poor animals… My last several orders from them have gone horribly. This last one I ordered snails. 100% dead, 75 snails. 50 were < 1/4" nassarius snails. A supervisor from live aquaria instructed me after titration not to put them even in a quarantine tank, but my tank, even though I knew they were dead. So I did. Then I had to raise heaven and hell and beg to get half of my money back from another supervisor. They wanted me to pull all 75 "tiny unseeable" shells on a white background even after I warned them on multiple occasions their recommendations led to this. I will not do business with them again. Order before this: coral. Dead on arrival. Order before that: gobies, 8. I have 3 that survived. Don't order from them unless you're okay with fish harvested from the ocean for profit dying. Buy ORA or Local fish store, but never, never, liveaquaria.