Henrys Bartenders

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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

10.00%

1

5.00%
About Henrys Bartenders

Personality Driven Hospitality Group offering: Bartenders, Mixologists, Waiters, Hosts, Wedding Coordinators, Security, Indoor/Outdoor bars, and Masterclasses! Fully licenced to provide drinks packages and bars! (Cash, All-inclusive, Tokens, Prepaid)

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customer
GB

Fantastic, professional and fun - the perfect bartenders! Last weekend we had the delight of Henry’s bartenders for our wedding and we really could not fault them - Dan and George went above and beyond our expectations and added such a fantastic element to our day. They were both very professional whilst also being so friendly and fun; all the guests commented on how fab they were and what great lads. Our wedding was in a marquee at home so things were a lot more complicated than a usual venue reception but they just cracked on and did everything we had asked with big smiles on their faces. Thank you also to Josh who is great at communicating before the event and thinks of everything that is needed. We will definitely be using Henry’s bartenders again !! Thank you so much !!

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Hannah
GB

These guys are absolutely brilliant These guys are absolutely brilliant! From the first enquiry I made regarding our wedding right up until the moment they finished on the day. Josh took care of every detail, from the venue to looking after our guests perfectly. We will definitely use them again! If your wanting a no stress event - book them!

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Nicola
GB

Had an amazing wedding day Had an amazing wedding day, made better by Henry’s!! Our liaison was Josh, a wedding coordinator & event manager! We only wanted a mobile bar but he went above and beyond to help plan out our whole day and explain how it would all work! Saved me so much stress. Then on the day he was fantastic, organising his own team flawlessly and also the other caterers ! Even though this wasn’t his job he stepped up. Highly recommend these guys

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Saz Walker
GB

Over Promised and Under-Delivered Henry’s bartenders are your standard car salespeople. They know what you want hear to make the sale, but when it comes to it they don’t actually do it. We had many phone calls with Henry’s bartenders in advance of our wedding (we didn’t have your standard wedding set up and having never done this before so wanted to be sure that they were a good fit and understood our requirements) we were assured that they had done this kind of thing before and it wouldn’t be a problem. After that we had nothing but problems, nothing we said on phone calls was noted by Henry’s bartenders and we had to keep reminding them of what we wanted. Despite never asking for a discount, they kept saying “we’ll chuck that in and this in etc”. It was only on receiving the invoice that we realised how much had been misunderstood, but rather than taking the time to understand we were just pushed to pay the deposit and promised everything would be fine. By this point it was too late to find a replacement so we went ahead. • Before the wedding: o HB kept offering to help us with anything we needed on the day, despite not being able to do what we’d actually asked for. o 3 days before the wedding, we were told that nothing we had discussed over the phone would be considered as they needed everything in writing. Despite the fact that when we emailed them, they asked for a phone call. After this we started recording all our calls with Henry’s bartenders o 2 weeks before we were also told that the bar only had 1 tap for kegs. In our first ever conversation with Henry’s bartenders we advised them that we weren’t cocktail people and wanted draughts of lager, cider and ale – we ended up having to get a friend to supply the rest. • On the day of the wedding: o On the day of the wedding Henry’s bartenders turned up in a hired van. When asked to unload the van and move it to the car park so it wouldn’t ruin the photos they said they wouldn’t be able to as it was where they kept their stock. Needless to say our photos now have RentDirect vans in the majority of them (including one reflected in a guests glasses!). o As soon as they arrived, we introduced them to their point of contact for the day. Despite that, they kept going to the groom with questions ruining his day. o They didn’t have the Tia Maria we had requested in our first phone call, which we’d requested for the groom, so one of our guests had to go and buy some. o They served all our guests (and charged us for doubles), despite their suggestion we set a limit – which we agreed to.. o On the day of the wedding, they chucked their rubbish into the lake at the wedding venue. Luckily the groom saw and went to address this asap so the venue weren’t upset. o They didn’t have the shot glasses we’d requested and paid for (turns out they did but couldn’t find them, so the mother of the bride had to find them) o They didn’t have any fruits for the Pimms o When we handed out a bottle of beer to each of our guests after the ceremony, HB stood with our man-of-honour and best-maid and pretended they were a free gift from the bar, despite the bar having had no involvement in this. • After the wedding o We realised we only have 5 days to make a complaint to HB, so had to send them an email to say we had some complaints but didn’t really want to spend our honeymoon writing this so requested an extension (turned out Josh – who we now knew to be the owner) was on holiday so couldn’t reply. o As mentioned above, HB didn’t have enough taps to provide us with the draughts we’d requested, they allowed a friend of ours to bring their keg and tap so we could have beer on tap as well as the cider that Henry’s could provide. Despite this being agreed in advance as it was Henry’s Bartender’s mistake. Josh (the owner – though he won’t admit this to anyone who asks) took it upon himself to walk around our wedding venue taking photos of food and drinks in our marquee and even went around the campsite to take photos of our guest’s belongings without their or our permission. When we advised them that we had been at the site for the week before and would be staying a day after so those drinks were left over/reserved for time before and after the wedding. They still insisted on charging us “corkage” for anything they saw. Despite the fact that they had told us in advance there would be no corkage fees. Not to mention Henry’s Bartenders “corkage fees” cost more than the alcohol itself would cost. E.g. they tried to charge us £60 for corkage fees for one JD bottle. Totalling £795 for corkage fees. o After 4 months of back and fourth emails with Henry’s Bartenders, and them threatening us with legal action to scare us, they finally paid us back what were owed. And got rid of the bit in their NDA saying we wouldn’t be allowed to post a review.

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Sarah Newall
GB

Absolutely amazing company Absolutely amazing company. I have had the pleasure of using Henry’s Bartenders for my last two events, couldn’t have asked for anyone better. My main contact was with Charlie who showed real knowledge accompanied by total professionalism at all times. He and his team worked with me to create the correct cocktails whilst creating fabulous names to suit the theme of my events . Nothing was too much trouble and even designed and created cocktail menus alongside wowing my guests with the stunning cocktails and expertise of flare bartending!. If you want a professional and totally reliable company to create the party atmosphere from the bar ‘Henrys’s Bartenders’ is the only number you need to call. Thank you Henry’s 🤩

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