Mike is very responsive with email and… Mike is very responsive with email and always handles all my issues promptly. He has a commanding knowledge of his job and answers my questions thoroughly. He has even gone "above and beyond" to help me with an issue I had with my former merchant service. I highly recommend Kibo for their service.

Shirley Shirley, is the getter done gal! She is friendly, knowledgeable and has resources! Any time I reached out to her she responded even if it was 11:00 at night! (Jk thought she would see it in the morning) I even asked her if she was an owner because customer service like that is rare! I love that upon card transaction approval terminal screen says SUCCESS! So validating and fun in conversation with customers. I also love that upon calling tech support the first words after hello are “How can we make your day better.” Those words just diffuse any frustration you are experiencing,which is just brilliant! The terminal is a fast, easy to use dual processing system that also generates receipts. The only thing I would change is to switch the custom tip amount with the custom percent button (a design issue).

Maria has provided the best customer… Maria has provided the best customer service I could have ever imagined. In an age when most people don’t even know what customer service even is anymore, Maria has gone above and beyond to help out. She gets you the help you need and makes sure things go as smooth as possible. She also is the kind of person that comes back around and checks in to see that things are going ok. Maria is a true GEM! Thanks, Maria for being an amazing human!

Ryan has made our experience fantastic! We are thrilled with our decision to switch to Kibo Pay for our credit card processing services. Ryan has been amazing in facilitating our transition making it a quick smooth experience. Kibo Pay has great customer service and we are only sorry we didn't move forward with them sooner.

Excellent! Ms. Shirley G. Is the most friendly and professional person I have ever worked with! She is very knowledgeable and she is paying close attention when you talk to her ...no need to repeat it or further explain. She is really on the ball. And Kibopay has come thru exactly as promised, never anything different. Such a pleasure to do business with honest straightforward folks! I've used other companies for my credit card processing and it doesn't get better than this! Highly recommend!