My food came an HOUR and 10 MINUTES late My food came an hour and 10 minutes later than it should have. It also came cold , I couldn’t eat my chicken nuggets they were freezing cold , my chips were soggy and horrible. Don’t order from the Felixstowe McDonald’s , absolutely disgusting. Be better.

McDonalds Thamesmead McDonalds Thamesmead Went in with one off my friends, ordered two meals on the kiosk. Then to wait a long time when there was not a single soul in there. They love to get McDelivery orders out off the way first which I think is absolutely disgusting. I then get my food, then I was asked did you order drinks. Isn't it your job to check my order for whether I ordered drinks? Staff are rude and full of attitude. My mighty mcmuffin with ketchup came with no ketchup in it. The bacon was undercooked. 1 star for you. Please improve on your customer service!

Ordered from the screen and waited… Ordered from the screen and waited quite a while to see my order was ready! I went straight to the counter when my order was called and waited a good 10 minutes until I got angry and asked staff where my order was - I was totally ignored. Asked a man who was ‘looking after’ customers and their tables and he looked at me blankly. The staff were sorting the Deliveroo and Just Eat drivers with priority too. Awful experience.

Food arrived cold We ordered a home delivery yesterday. It arrived cold and had to be microwaved. No point in getting in contact. You just get the generic sorry you had a bad experience, which translates to tough but we don't really give a toss

The worst … The thing that is wrong is my family went in the drive through it said fast on the sign and it took 30 minutes to arrive. they told us to park then it came then when we were driving home we saw a person in the drive through getting there food really quickly. I would not reccomend recommend this McDonald's in high WYCOMBE!!!!!!!