Imondilshan Razook
THVery very bad service this is my second acoount, very bad experience with stripe.. bad service im not recomend for any business this service trust me this is very poor service
Apurva S
INHad amazing experience recently with… Had amazing experience recently with the Stripe support. They have helped me get to resolve the issue where the transaction was blacked. Thank you stripe for quick resolution.
Trudy Beerman PSI
GBI love Stripe I love Stripe. I love the updates that my $ is on its way, the ability to create sales links per product, and the site, which was okay to navigate with some attention to the instructions.
Pontus Bagge
SETerrible customer support While the platform itself may be very good and well developed, the support team is extremely slow and move away their responsibility on other agents that can't solve the problem either. Right now my funds in SEK have been somewhat held in hostage without me being able to payout due to minimum payout threshold being extremely high. I asked them to convert my SEK to EUR with the 2% conversion rate. After confirming me in livechat they could fix this but the ticket / matter had to be moved over email it took them 1 week to respond saying "Ohh I see you have connected an SEK bank so I would assume you have fixed the problem".... Well, no that did not fix the problem. They are giving me soollutions I have not agreed upon so I contacted the livechat support again and they told me they would have to notify the same people again on the email ticket meaning I would most likely have to wait for another week for a response. Neither can they give me an estimated handling-time for the matter.. I'd give 4/5 stars for the platform / design but 0/5 stars in customer service..
Alan Rodgers
GBTyler helped me--was really great. Tyler helped me. I thought my question regarding two-factor authentication and transfer of ownership from me to another person was complex. I was startled by how well Tyler could help me. He could walk me through certain screens and pop-up windows. It was as if he was visualizing my screen and telling me very clearly what to do at each juncture. I could only think, How is it possible we can have this good a communication about a complex topic, separated as we were by probably thousands of miles and my not-always hearing things (and having to ask Tyler to repeat things). Tyler was so perfect in the help he gave me. Never showed impatience; frequently gave me a gentle reassurance. Was remarkable.