Tim Elkin
GBTerrible Customer Service I wish I could give them a lower rating than one star. A problem came up with the shipper so I contacted bulkfoods about correcting it but the teenager who answered my phone stated 'we can't do anything about that'. I attempted to fix it will UPS on my own but they said it had to be done by the originator of the package. I called back bulkfoods and was told 'only our e-mail people contact UPS'. but as they only open e-mails from tues-friday my daughter didn't get her christmas present this year. Thanks Bulkfoods.com. I will make sure that I never use you and I encourage others not to as well.
kemiim
GBBulkfoods.com botched my order; were callous, unresponsive and unhelpful I discovered a ship to address problem just hours after I placed an order with Bulkfoods.com (they were prepared to ship to an address I never indicated on their order page). So I immediately called them, spoke with David who refused to help in any way ("we are going home for the day. We're closing"). When I begged he said it would be taken care of the next day. I followed up with an email to Bulkfoods.com detailing the problem, & the needed resolution. Bulkfoods.com responded via email saying that they would not rectify the problem, would ship to the address I had indicated, which is not true, & that they would charge me to make any changes. I told them to cancel the order and refund my money which they have refused to do. The problem that had arisen was easily correctable, but the representatives of Bulkfoods.com were callous, unreceptive, and unwilling to hear or to help, though intervention on their part would have quickly resolved what is now a significant matter-- one in which I the consumer, and their would be customer, have been slighted and am being ask to bear the burden for multiple negligences on the part of Bulkfoods.com.
Angela
GBGreat dry food selection! I ordered dried coconut and Medjool dates from Bulk Foods to make homemade granola, and I was so surprised to see all the options they have. They even have dried fruit without sulfur or added sugar for those of us trying to follow a healthy diet. Thank you! -Angela
Cassie
GBExcellent, FIVE STARS! When I first saw thier website I couldn't believe thier prices and all the variety they had in prodcuts. I thought to myself this has to be too good to be true! Not only was I amazed at how terrrific thier prices were I also recieved my order very fast and it was recieved in perfect condition. It had to be shipped the same day I placed the order. Not only was the prodcut how I expected but everything was so fresh and delicous. I can't wait to place another order! BulkfoodsDOTcom is truley a terrific company thier prices are amazing, they have a great variety of products, and the quality of the products is excelltent as well. I will defanitly tell my family and friends about this company.
Anne
GBI love the Christmas Tins!!!! Each Christmas our company sends gift tins to each employee. I was able to get all the gift tins we needed from Bulk Foods, and they even let me choose what items I wanted in each tin! Not only is the selection great, but the tins are beautiful.