great overall great company and great service. shipping on some items took a few days longer. now i do all my online shopping for my restaurant with them

Terrible customer service and wont issue refund The wrong product was delivered and I returned it promptly. I confirmed the product was received by the third party vendor. Was promised by Able Kitchen that the refund was forthcoming. I have called no less than 40 times over the last 4 months requesting the refund. They say it is on its way each time or that "Joe" will call me back with more info. I have never received a return phone call and they have now begun hanging up on me each time I call. I filed with the BBB and they did not respond to the complaint. I am now filing in small claims and will request additional penalties/damages and notify their third party vendors about they terrible customer service and illegal business practices. DO NOT USE THIS COMPANY!!!

Warning: Do NOT purchase from this website! Ordered a butcher block table from them because of the low price... If something is too good to be true- it usually is. After time passed with order still "being processed" I called to cancel my order. I left a phone messages, and emails- with no response. THANKFULLY I paid with my discover card- so called them to dispute the 600.00 charge- and they reversed the charge and are investigating. BUYER BEWARE!!!

Foodie Nightmare At first i thought this site was awesome. they seemed to have everything. My order was totally messed up. They sent stuff that didnt match the photos. Cancelled some of my order. gouged me with a 25% restocking fee. Havnt sent $100 worth of stuff on a $200 order. Customer service is awful and hard to reach. everything about their policies is about protecting them and scamming u. no tracking #'s. Shipments arrive with garbage in the box. No communication. i paid upfront for this type of treatment. This experience opened my eyes to internet product scam sites. this site comes off as a commercial supplier. No business would ever tolerate this activity. AbleKitchen.com is scamming small time foodies and getting away with it. Watch out. I am Reporting to the BBB.

Terrible ! Terrible!! Terrible !!! They put the whole Pasta machines pictures and said for sale, I thought it was a great deal and purchased with my CC, later I went through the site again and found that it was say very small word parts. So I called right way and cancel my order and the guy promised me to refund my money $315.00 but waited for while never rechieved my money back. I try to call them there is nobody answering and I left message but never called back to me. I am screwed by them please I don't recomend any purchase from these guys. Be careful