Jonny B
GBPoor service First order accurate, delivered on time and food tasty. 1. second order thereafter - do not respond to multiple contact us emails 2. order for this week completely incorrect. no response to request to clarify 3. order arrived a day late. 4. have no contact phone number
Leah F.
GBThe food is quite delicious and as… The food is quite delicious and as someone who keeps kosher, it's a great way to get quick healthy meals that I don't always have the time to prepare myself. I would've given 5 stars but still need to work out some bugs on the website. Excellent customer service though!
Tongzhou MU
GBThe customer support team is terrible The customer support team is terrible. I have tried three different ways to contact them: emails, an online chatting window, and filling out the form on their website. But nobody responds to me. And their website is really hard to use. I cannot find the first delivery date anywhere on their website. The "deliveries" tab seems only to show the upcoming deliveries, but it does not match the date I scheduled when I placed the order. And their email system is also buggy. When I placed my order, the confirmation email told me that "Your meals will be delivered to you on Sat, Mar 19, 2022". However, Mar 19 is the date I placed the order, not the date I want my first delivery.
EB
GBSomehow it doesn’t seem to matter when… Somehow it doesn’t seem to matter when I go in and select my meals for the next order, magically on Sunday it changes to whatever it wants. I’ve reached out and spoken with them, and the system hasn’t been corrected.
MamaBWild
GBDelicious Dailycious There is an impressive range of choices for these dishes. They really do stay fresh for the recommended time period. The quality of the meats is especially impressive. These meals really surpass the quality of traditional prepared food meals. I highly recommend.