exceptional products and service The products and consumer service were exceptional. One of the products ordered came in a broken jar. Sensibus replaced the product without question, included a second product as a thank you for our patronage-both without a shipping charge. The gluten free pasta and the sauce we ordered were both delicious, and we are in the process of placing another order.

Quick, responsive and WONDERFUL as always! Bianca was an absolute treasure and helped me with obtaining my much needed Alce Nero Tipo 00 flour which is an absolute requirement for my speculaas. No flour, no speculaas! She assisted me above and beyond the call of duty and I'm forever grateful and a forever customer because of the service I receive. The flour was packaged perfectly, shipped promptly. Thank you for being a reliable source for hard to find ingredients! You're simply the BEST!!!

Po River Fan Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , For me it was the fresh Bertagni pastas and imported Italian charcuterie as apposed to domestic. While very good quality, Ive been spoiled by whats brought over from Emmy and the Ertenal City. None the less I would purchase from them again without reservation. Buy with confidence. Regards, JFL III

The worst customer service you could… The worst customer service you could ever find in the history of e-commerce! They may offer and sell exclusive products but beware of how they transact with customers. They have a toll-free number that you can call but with no live agent to speak to when you have any concerns with your order. They can only call you and relay info such as unavailable items over the phone and refuse to have anything documented in writing or by email. The worst part? They do not issue refunds/credits for unavailable items that were not shipped in the order! Stay away

Great Customer Service, Fast Shipping, Unbeatable Prices Sensibus has a wide variety of cheeses that you will not find elsewhere in America, all at great prices. In fact, buying artisan cheese from Sensibus can often be cheaper than buying from a supermarket. One of the cheeses I had selected wasn't up to their standards and they called me to discuss an acceptable replacement. That replacement turned out to be the best cheese out of all the ones I ordered. The shipping time was very quick and the packaging was thoughtfully done. Also, Sensibus carries many Alce Nero products which are some of the highest quality organic Italian products you can buy. I'm impressed with Sensibus' offerings and customer service and I will definitely be a repeat customer.