Anne
GBThe caviar did not arrive on time. I gave a specific arrival date when I ordered. Someone misread it as a "to send" date. When I phoned to check on transit, this mistake came to light. staff and Graham jumped on it, expedited the shipping,included an additional small tin (I did appreciate the attempt to rectify the situation), but it still was one day late.
Kristin Patterson
GBVery good experience!! I ran into a shipping issue with delivery date and address which I put on the order incorrectly. I got a phone call and an email immediately and a follow up phone call and email. Great customer service!
Annelle Rochholz
GBI had never tried caviar before I had never tried caviar before, but I am very happy that it was at Black River Caviar, the service was a great experience and everything was very delicious.
Jean
GBAffordable luxury I have known and consumed Blackriver Caviar for several years and they have never disappointed...they now offer 2 varieties Russian and Siberian. Prices are excellent and service personalized...many of our family celebrations include Blackriver Caviar!!
Bernhard
GBPerfect service as always I just love the personal service at Black River. As always this order was completed professionally and wit ha personal touch. We have been a long time customer and the product is outstanding!