Cindy
CADID NOT REFUND TERRIBLE: I placed an order for product that was available on the website, received an email that product was not available and they tried to UPSELL for more expensive product. Order was cancelled. Was promised a refund but of course I WAS NEVER REFUNDED. I will never deal with this company again. STAY AWAY. The last email from Sept 20 stated "I have sent a reminder in regards to refund to "management". Heads up - Emails relating to my order came from both Strip-Curtain and Envirobarrier so they appear to be the same company.
gary
CApurchased strip curtains in June of… purchased strip curtains in June of 2023 they showed up fast went up easy I ordered then 1 inch longer than the opening in a month over 1/2 of the Curtain pieces had shrunk the most was 2 inches over the door jam . I called the office because the web site says 100% warranty. I got an email back saying a new order was being processed , nothing happened nothing sent , September I called again same thing . October once again nothing the worst customer service I have ever seen from a company. its not like its lots of money its the principle of the whole thing. if your product is crap and your web site says 100% customer satisfaction you should replace or refund a persons money
Kevin
GBpatrial order with no eta on the rest Was shipped partial order within a week which was the estimated time but the other part of the order was out of stock and i was not notified until the first part of the shipment showed up. Asked them to expedite the shipping for the inconvenience because its now holding my project up but was told there was nothing that could be done. Now going on 2 weeks since i received the first part of the order.
Nancy
GBProduct is good Product is good. But one roll of strips arrived opened without any flaps. Definitely needs a more secure packing/box. Other roll's box was ok. Opened box damage could have occurred in shipping. Screw is missing. Hoping there is an extra in next the other screwpack. One doorway is up and I'm satisfied with its performance. Would recommend.
Jack Brown
UAWe operate a small commercial bakery… We operate a small commercial bakery and needed something rather than air curtains to help us curtail both temperature and some flying insect transfer. It has now been more than a year since we installed these curtains and our experience has been extraordinary. We have nearly eliminated the issues that had plagued us since our recent growth began.