I was charged for a different amount… I was charged for a different amount than I agreed to pay for the order. After working with Customer Service Rep Ciara, she made the choice to refund shipping fees for the entire order. This amounted to much more than the original discrepancy. Along with the shipping refund, she also provided an explanation as to how the overcharge occurred and informed me that they are taking action to prevent this in the future. Ciara was a wonderful help and she went above and beyond.

Excellent customer service Excellent customer service. Got our order on time.

My grandson chef Kyle My grandson at. 32 had opened his own restaurant! Just 2 yrs is rocking Portland Oregon! Loved his scissors & tweezers! His needed replaced! Your service was fantastic! Than you! Grandma Jeanette

I'm happy with discounted Kunz spoons… I'm happy with discounted Kunz spoons and my tweezers. I'm disapponited with a lack color and size option for JB prince tweezers. And the standard shipping cost being as mush as my purchase was not great.

I’ve been buying equipment from JB… I’ve been buying equipment from JB Prince for decades! Great customer service, products, etc. never a problem!!