As a customer for over 10 years: Great Tea, Great prices, Great website and customer service. Great Tea, Great prices, Great website and customer service. I have been a customer for over 10 years I exclusively drink tea (about 1/2 gallon a day) and I sometimes buy bottled ice tea, but making my own is both the most cost effective and best quality. I have gotten from local stores and have either gotten ripped off from places like Teavana or lower quality and only slightly cheaper from local stores. The Tea Spot has the second best quality and variety to anywhere I have got (next to Dobra tea) but by far the best value. I subscribe to the the Green and Black tea clubs and use both their seeping mug as well as tea balls, and am always pleasantly surprised by the tea variety. The website is a nice web interface which I think is pretty and easy to use, and if you call their number, you will get a friendly person in under a minute. I wish I could afford to get more Matcha, but theirs is way cheaper than anywhere else for the same quality.

Don't waste your money. Tea is ok, but they do not list their nutritional values nor does the Customer Service have it. That's highly suspicious, eso from a company that calls itself healthy. Why hide that info?!?!?

The tea spot will not stand behind… The tea spot will not stand behind their products. They hide behind an excuse, not being returnable, but other online T companies immediately offer a return satisfaction policy. I would have been happy even with a credit for this product, tasted stale, but customer service would have nothing to do with it, even my customer service rep at T Spot said I personally don’t like this either but I’ve learned to drink it

Ah-mazing Tea & Customer Service! I've been ordering from these guys for years. They always come through with amazing teas - so fresh in taste & aroma. AND they are quick to deliver. Their sweet customer service people are also wonderful, every time I've called. My favorite tea company by far!

Mean nasty Mean nasty. Never again. Lies