Eladia Iles
GBPoor quality workmanship Poor quality workmanship. No enclosed shipping documents as reference to where this shipment is from. I took picture before opening the package because is stated that they should make sure that documents were in the pouch, which it wasn't. The lining of the dress were tucked in an attempt to correct the the hanging, but it still shows unsightly hanging. Lace/crochet bodice is ripped along the zipper. Bodice is crocked and I could go on and on about this dress. The only two things that are right on this dress is the size and the color. In addition my credit card was charged twice for the same order, but only one was shipped. The returned process is horrific. I'm still dealing with this horrific refund process process.
Marria Chris
GBThis is my first time purchasing a prom… This is my first time purchasing a prom dress, and this review reflects my honest feedback on this shopping experience. I chose this pink prom dress, which boasts beautiful tailoring and intricate details. Firstly, I must say I am very satisfied with the quality of this dress. The fabric feels soft, and it's incredibly comfortable to wear, with fine craftsmanship evident throughout. I was concerned about any loose threads or flaws, but I couldn't find any issues, which was a relief. More importantly, when I put on this dress, I felt like a true princess! The fit is impeccable, making me look slimmer and more elegant. I particularly love the tassels on the dress; they sway gracefully as I walk, adding a touch of sophistication to the overall look. Furthermore, the color of the dress complements me perfectly and boosts my confidence. I also want to mention the customer service. When I had some sizing concerns, I reached out to their customer service department, and they patiently answered all my questions and provided helpful advice. My dress arrived on time and met all my expectations. In summary, I am highly satisfied with my prom dress shopping experience. This dress not only made me shine at the prom but also lifted my spirits. If you are looking for a special prom dress, I highly recommend considering options from this brand.
alimachomehotmail.co.uk
GBUnreliable company I ordered a dress on 27th Feb 2024 which hadn’t arrived by the 2nd April, the date they said to expect it by. After eventually finding a way to email they told me to be patient. My dress did arrive but the postage showed it hadn’t been dispatched until 4th April, after I’d been in touch. The dress doesn’t fit even although I went by the website measurements. I think the Asian sizes & European sizes are far different. Also the quality wasn’t that good. After numerous emails back & forward I now find out I won’t receive a full refund. I can keep the item & a 15%refund or a 30% gift receipt. Also if I have sizing issues can I please send photographs of my bust/waist &hips, absolutely not !!!!!! Who is going to be looking at them or even worse. Please don’t send photographs of yourself in your underwear. It seems quite a challenge to find a way to actually get refund details. This company state they are a UK company but don’t be fooled, they are a Chinese company & quite frankly a rip off. Returns are meant to be within 14 days but how can you do that when you cannot get the details you need to do so. Some people may be lucky & I’m happy for you. Please don’t waste either your time or money on this company.
Penny Michael
GBMultiple emails from the company… Multiple emails from the company questioning my order. I told them to cancel the order over and over. They finally agreed to cancel it and told me they would charge me 10% and refund me the other 90%. I was never shipped anything. As I consider their proposed charge of 10% wrong, I contacted my credit card company and disputed their charge. I don't trust this company!
Kimmi Vuong
GBthis glamlora.com is horrible this glamlora.com is horrible. Do not order anything from them. No phone, no email responses. No nothing and my wedding is coming. Its been late for 2 weeks. So bad customer service. At least they could email me back after several emails i sent so i know what to do next. WHat kind of work ethic is this? DO NOT ORDER FROM THEM. YOU WILL BE REGRET.