Connie Barrera
GBThank you!! Absolutely loved my items, and the customer service is perfecto! Thank you so much!! Will be ordering from Matero again. Definitely recommend!
Erica
GBI’ve been ordering from Matero for… I’ve been ordering from Matero for awhile now. Love their mate and gourds. I’m also really happy with their customer service. Super friendly and responsive.
Cat Lamb
GBBest Customer Service of my Life Best customer service I have received in my entire life (no exaggeration). Had a really minor mix-up with an order and they sent me a large bag of my favorite brand of mate in a flavor I hadn't tried free of charge + an extra of a product I purchased. Also the shipping was super fast and free even in these turbulent times. I recommend anyone wanting to get well-priced supplies/mate here. The lesser-known brands are also worth a try and they sell mate that's edible for food purposes which is rare. 10/10 overall. Will definitely purchase from them again
Scott G
GBGood, honest service We received our order promptly. One item we had ordered was unavailable and it appeared we were short ordered. But I received an email explaining the missing item and was promptly given a refund for said item. I will continue ordering from you in the future! Thank you
Max Grzelak
GBVery happy with Matero’s offering of products I trust Matero for all my maté needs. My last order was for Amanda maté and a high quality stainless steel straw. I’m loving the taste and flavor nuances of the Amanda, it’s got a nice freshness to it and brings a strong taste (I prefer my maté pretty strong). And the straw I got is an absolute dream. I’ve had/have 3 or 4 other straws and none of them compare in quality and sipping experience. The filter on the high quality stainless steel straw is very effective (only dust comes through on the last few sips) and the flow rate is incredible. The steel is also very very smooth and has a nice feel against the lips.