Amazing Customer Service Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!

There are charges we were not made… There are charges we were not made aware of, and also the website does not allow to track pending invoices, just payments received. I think there are things that can be done to make it better and to make the integration with Mycase better but instead they focused on getting as many people to sign on as possible without really caring about the quality of the service.

Ease of us and such great results Ease of us and such great results from the billing and invoicing aspect of the program. Saves me the time of involvement and clients pay faster through links embedded in the invoices, and to either the cost/operations account or the trust account. Love my fiance way more, but love this program.

The integration with Docketwise… The integration with Docketwise sometimes fails and doesn't reflect a payment in the client ledger.

Beware if you use this service! Beware if you use this service! If you make a payment to a lawyer's office using this service you might think you are making a one time payment. However they allow the law office to push payments to your credit card even though you have not given your expressed consent to do so. They say that they will always advocate for there client and don't care about the consumer.