Completely melted The chocolate itself is good (certainly not the best) but I paid shipping for sample bag and when it arrived every piece was fully melted even though the mail delivery person handed it to me immediately. This I'm sure didn't help the taste and it certainly looked bad.

The individually wrapped dark chocolate… The individually wrapped dark chocolate bars were excellent. I know of no other dark chocolate using Stevia as a sweetener. Customer service was excellent as well. I had forgotten about the auto-renew subscription after the free trial was over, and there was no reminder e-mail or text that it was going to end. I assumed that I could cancel my subscription on their website, as it's 2023. Lol...poor assumption. XM Radio does the same thing, requiring one to talk to an agent on the phone, or via a live chat session, to cancel. My bad, when we were all shut in during Covid, XM Radio allowed om-line cancellations without talking or chatting with anyone. If you're goal is to get a lower price, then by all means, talk to a Customer Service Rep and they'll probably offer a lower price without asking for one. Otherwise, I think on-line subscriptions should be the norm, or another option, for SimplyMe Chocolate.

DON'T WASTE YOUR MONEY!!! This company sucks. I ordered some chocolate October 23rd. I never received my order, after contacting support several times, with NO ANSWERS as to why my order just said "order pending". This company and it's support SUCKS!!They lost a customer and will tell everyone how bad this company is!! I requested a refund let's see how long that will TAKE! Today is November 11th. Don't waste your money with this company!!!

The product is very good however The product is very good however, once purchased you are automatically enrolled in a subscription plan that costs approximately $40 per bag. Once I figured out why they sent three bags at one time, charged my credit card for unordered bags, I called and killed the subscription. Will not order again, just on principle. Sheesh.

Decent marks for product, terrible rating for business practice. Unlike most people, I don't hate the chocolate. Although I've only tried the dark chocolate. You can tell it's a "healthy" recipe but as long as you know what you're expecting, it's fine. If it was reasonably priced and the company's policies weren't so scammy I would actually buy this occasionally. But beware, when you sign up for the "free trial," not only do they sign you up for the monthly shipment (lots of companies do this), if you don't cancel within 7 days they charge you the FULL AMOUNT for the "free trial" item, as well. That was the deciding factor for me. So I give it decent marks for product, terrible rating for business practice.