Dry cake, crumbled into saw dust. Probably sat in freeze for months. ordered the sample cakes for my birthday. thought it'd be fun to send myself some cake... Cake was awful. dry and crumbled up mess. Clearly have been sitting in a freezer for months. Nothing separated the different cakes from each other, they literally were all the same "cookies and cream" has maybe a little white chocolate swirl on top but it literally was just a chocolate cake, the chocolate torte was different only because it had frosting but it didn't save the fact that the cake just crumbled into sawdust when you cut it. the double chocolate... couldn't figure out what was different from it.. just another chocolate cake. didn't bother trying to the carrot since I hate carrot cake and I didn't have an option to exchange it. for the cost of the cakes + shipping. I'll never buy from them again. happy birthday to me.

Terrible delivery- health hazard Delivered in the morning without notifying the receiver or calling to coordinate. This is good that needs to be refrigerated- it was sitting in the mail room until the evening (!), that we asked from the recipient to go check. Now it’s a cake that been out for 11 hours and now will have to go to the trash simply because the delivery guy did not call the recipient and inform them. It’s not a book, it food that can go bad!!

50th Birthday Surprise - Online Order I recently ordered a gift/snack basket as a surprise for a friend's 50th birthday and my order was processed and delivered in less than 24 hours. I had admittedly procrastinated placing the order and Bake Me A Wish not only came through in a short time frame but they delivered it before noon the following day. My friend was thrilled with the goodies and the entire experience was incredibly easy and seamless. Thank you!

I recently ordered two cakes as a gift… I recently ordered two cakes as a gift for Thanksgiving. The cakes shipped on time and according to UPS, were delivered the day before. While the cakes were not received, I cannot thank customer service enough for refunding the full amount even though the non-delivery was the fault of UPS. I will definitely order again so I get to taste their delicious product. Thanks again customer service!

Completely ruined during delivery Delivery was on time but package was poorly marked and delivered upside down. It was a special birthday cake and completely ruined and useless. It was also tiny and cost $70 including shipping while also ruining my sisters birthday. Never again