Sandra Lopez
GBUnprofessional Unprofessional My experience with touchsuite was nothing short of a nightmare. Not only was the system difficult to use and unreliable, but it also managed to steal money from me. I had several instances where the system would incorrectly process my transactions, resulting in me losing money without any explanation or resolution from customer service. Do not trust your hard-earned money with a company that cannot be trusted to handle transactions with integrity and honesty. Avoid touchsuite at all cost!!!
Max R
GBThey are currently holding over 200k in… They are currently holding over 200k in a “reserve account” and refuse to release it. Don’t sign anything or trust a word they say with your business. Stay far away.
customer
GBEverything went wrong Everything went wrong. It's just business as they say and money talks but it turned out to be a one way street as I thought my best interests were involved but customer service is non existent to a point where it just felt like a scam. Beware please.
Creative Cuisine
GBThe team was exceptionally helpful and… The team was exceptionally helpful and walked us through the pricing and process of what we would be getting from the start. Matt sent us timely updates on implementation and shipping and once we received the unit, helped answer any questions. The kiosk is already a hit with our customers and we are looking at purchasing a second unit for another location.
John H
GBKelly was excellent Kelly was excellent! It’s hard to get even minimal customer service anywhere these days, but Kelly listened and took care of my issues promptly. Impressive.