Scam Alert!! Scam Alert!!! ZERO REFUND POLICY AND NON-EXISTENT CUSTOMER SERVICE. This website is fraud central. Avoid like the plague.

Ordered a hard to find 50y old whiskey… I ordered a hard to find 50y old whiskey. What I liked about them - Responded to questions within 24h - Delivered the exact item I ordered w/o substitutions What I did not like - Took all the money up front, I suspect this is because they buy it in the UK and have folks bring it over. So they need the money to buy first. - Took 45d to deliver - No progress update in between - Price is much higher than UK stores (but they do not ship to the US) Summary Use them for hard to find/unique items definitely not for items you can get at Bevmo or TotalWine. Their prices are much higher - 3x the price in the UK - but I suspect they have folks bring them here. So use only for special occasions.

I would give zero stars if I could I would give zero stars if I could. I placed an order three weeks before I needed the bottle of very expensive bourbon to give as a gift. Almost two weeks later it hasn’t shipped. Every single day I check the status and it is always “unfulfilled.” When I inquired they sent me a copy of their return policy stating they have 30 days to fulfill an order before I’m entitled to a refund. In the age of Amazon, there’s NO REASON tor an in-stock item not to ship the first business day after the order is received. Absolutely ridiculous.

Fake Inventory on website Cask Cartel posts bottles on their website that they do not have. There is no warning whatsoever that you are about to order something out of stock. They simply take the order, take your money, and go attempt to procure it after the sale... which can take weeks to months. They do not bother notifying you of anything in the meantime. Bottom line: If you order from cask cartel, you are gambling on when you will get it and possibly never. I tried multiple times. One arrived on time and one was 3 weeks late. This next one is 3 weeks late and not yet arrived.

If I could give zero stars I would If I could give zero stars I would. This website is such a scammer. I ordered 2 bottles 3 weeks before Christmas and still yet to receive anything. When I email about my order I get the run around. But they were quick to take the money from my account without even shipping the product. I will be reporting this to my bank as a scam and reporting to better business bureau. DO NOT buy from this website. They are complete scammers