My mum placed an order on 19th March… My mum placed an order on 19th March and received a courier email to say they were dispatched on 2nd April to be delivered on 3rd April. They did not arrive, we tried to call Radford Pies to no avail, The pies arrived on 6th April and were inedible. I have emailed 3 times and sent a message on messenger yet had no reply. This is shocking service for an order totalling £75. We will be taking this further.

Everything was delicious we were all… Everything was delicious we were all very happy with our pies, cakes and balms. The steak and Stilton was absolutely beautiful perfect blend of the two flavours, generous portions of meat and great pastry. We will definitely be back and I will be ordering off the website. Also the lady serving us was friendly and polite, would recommend.

Bad customer service I have not tried the pies I ordered the reason for the 3*review is because they will not answer a email. My order was delivered in a week all correct so why the bad score. The delivery company didn't even bother to knock on the door. My box sat on my doorstep for 2 hours, I only knew it was there because a neighbour caught someone going to pinch it. I have emailed the company 3 times and not got a response. I will not order another pie from this company.

I’ve had pies from Radford’s since… I’ve had pies from Radford’s since before they moved to their new factory. The quality of the fillings in my opinion are nowhere near as good as they used to be. Seem to find a fair bit of gristle and fat in the beef pies and generally not as tasty as they used to be. Afraid I won’t be ordering anymore.

The order arrived within a week The order arrived within a week, but without any notification, which was OK as it was Saturday. The packaging was excellent, however this hadn't prevented two of the pie getting slightly squashed, presumably when being packed in a box slightly too small for purpose, careless! The pies themselves were a little dissapointing. None of the pie lids had sealed, which meant the filling dried out slightly whilst reheating. The main problem though was the seasoning, as others have said, far too much salt which became sickly after a few bites. I feel that whoever checks quality needs to step up a notch or maybe employ a trained QC manager. I support small business's but sadly, on this occasion, I will not repurchase. Far better pies available locally at a similar price.