Putrid In a word. . .crap. Husband insists on continuing to do business with them as he likes the wine selections better than what he can get in a store. Not worth it to me tho because I have a life too and it's a pain in the ass to either go out of the way to FedEx Office to pick the monthly box up or wait at home ALL DAMN DAY FOR IT as it is alcohol and needs "an adult signature." Still who in the 21st century waits anymore all day at home for a delivery? That law needs to be changed especially since I was stupid, left the house at the wrong time to go shopping today and FedEx who along with Wine Insiders botched the delivery method attempting to deliver it here unbeknownst to me for the next to last time instead of taking it to FedEx Office per hub's request FOR HIM TO PICK UP. It never ceases to amaze me how many unnecessary errors these inept asses have made and hopefully either one day that signature won't be required or another better company and option will come along. Till then I'm waiting for Godot both for a better option as well as for the dreaded delivery which if I happen to be home and available all day will not come till end of the day most times. Thanx for being so considerate of my time.

Sub par quality Delivery was fine, but the wine is terrible. We have tried 4 of the wines and 2 we did not even finish and the other two were 2 buck Chuck quality at best. Can't believe all the people who rate their wine as 4.5 stars.

Their customer service is HORRIBLE Their customer service is deteriorating. I have been trying to resolve a damaged, reshipped, and now returned order for 8 days. The latest is the address THEY provide on their website for a pick up location, no longer accepts wine. What?! They are full of excuses but no solutions. I demanded a supervisor to reroute my delivery to another drop off, and the idiot did the order again. This is the 3rd redo of the same order. But FedEX site shows it out for delivery. Baffled!

Wine orders I have placed two orders in the past two weeks and have not received the product I odered. I have been charged but have been told I do not have any orders

Bogus If you love a good wine deal and can tell the difference between two buck chuck and anything else, hold on to your wallets. I supposedly got a “gift” coupon for $100 off a half case. After receiving the shipment and checking on Vivino, I found only 3 were listed. All had an average price under $4. All ratings 3.7ish. The customer service person who answered my email was illiterate. The wine is awful and I blame myself for failing to be a good consumer. Hope u don’t make the same mistake!!