Item Not Received From Winexusa On 8/7, I purchased a bottle of wine for my sister. On her birthday 8/18, the wine had not arrived. On 8/19, the day after I emailed Winexusa about the problem and also filed a complaint with my credit card company, I received an email saying my shipment had been "updated" and the wine was shipped on 8/18 and due to be delivered on 8/21. This was after I found an undated message claiming the item had been delivered around 6 am on the morning of 8/18. As of this writing on 8/20 my sister has still not received her birthday gift. I could have had the wine shipped to myself then packed it up and mailed it in the 2 weeks we have been waiting, and it would have been delivered ahead of time.

Order not filled - no refund Ordered a case of Prosecco. I did not receive an email confirmation of the order, but was charged to me checking acoount. I recieved an email stating it was out of stock, and offering me to select something else. I replied asking for a refund. Never got the refund. Emailed winexusa again - no reply. There is no phone number to call.

Service was very good Service was very good, delivery was prompt. Good source to find unique wine.

Ordered 12 bottles of wine on 12/6 never received- no refund Ordered 12 bottles of wine on 12/6. Never received. Received an email that said the order was cancelled due to unavailable stock but NEVER received a refund. Absolutely no response to my requests.

My order # is 1166 ( 6 bottles) the… My order # is 1166 ( 6 bottles) the order was confirmed on 11/16 /2023. As of today I have received nothing. 2 emails that I sent.to wine x regarding this have never been answered.michael colant