Interesting Wine & Great Customer Service We love Bright Cellars because there are always interesting new wines to try and if we (rarely) don't care for one, we rate it and are never sent that one again. Also, the customer service is great!

Responsive and helpful! The team was responsive about my missing box and helped get me set up with a replacement shipment within 24 hours. Thank you!

I tried other wine subscriptions but… I tried other wine subscriptions but the others don't really try to understand your palate like Bright Cellars. They call you and really try to understand every little thing you might like and not like to give you the best picks for you. I'm staying with Bright Cellars. I also love that I can post pone boxes easily in case I have too much wine still in my fridge.

Customer service at Bright Cellars is… Customer service at Bright Cellars is the best! I get very quick responses to inquiries, and I know that whoever does the communications monitoring pays attention to every detail. Also, the wine is really great!

Either gives you another chore or doesn’t deliver and charges you for it One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “failed attempts” or no flexibility to change delivery times resulting in them returning to sender. If you email them about this the best they can give you is a partial refund minus the 25 dollar delivery fee. This company is full of vultures.