I didn’t receive my order I didn’t receive my order. They are charging me 213 usd of taxes that i cant pay. Ive been contacting your support to help me and the girl did nothing. The package is being sent back to you and i want my refund. No one helped. I just lost my money. Horrible experience

First timer UPDATED 3/15/2024: Updating my rating to 5-stars based on Mr. Tortilla's customer service. The quality of their products are already top notch, but add excellent customer service and that elevates their overall rating in my opinion. First time trying Mr. Tortilla, and based on my first experience, I will try them again. I ordered the Taco Time bundle of assorted tortillas and hard taco shells, plus the Crispy Chips Bulk Bag of the Black Truffle Sea Salt. The order came well packaged, but unfortunately, one of the 4 bags of hard taco shells came broken. I couldn't use them for tacos, so I ate them as chips. As with any low carb tortillas or chips, they have that dry consistency to them, but not as bad as other low carb options out there. I like the variety they have and the flavors really come out in their tortillas. Since the tortillas aren't made with the usual flour, I don't recommend heating them up on a pan or directly on fire as they are thin and will get hard. I found that microwaving them kept the tortillas soft. The Black Truffle Sea Salt chips were also good. Again, not as dry as other low carb chips on the market. They are also hard enough to eat with a dip. Had to knock off one star due to a bag of the hard taco shells being broken, but overall, I really enjoy Mr. Tortilla products and will purchase more of their products.

Great meal for dieters! We are on diets, and this was a perfect meal for us. We used your tortilla shells and added chicken, tomatoes, avocado and onions, and they were absolutely delicious! Very few calories, and a great meal!

Customer service Customer service! Was excellent this time. I didn’t need to cancel and redo my order when I got it wrong. They modified it. Plus shipping was fast this time (though I don’t mind waiting to get fresh product.)

Mr. Tortilla Fan I've been a Mr. Tortilla fan since you first started advertising. It is a staple of my diet and we order and eat a LOT of them. Shipping is always fast, prices, though a little high for tortillas, are tolerable because the product is so good and we appreciate the low carbohydrate nature.