Most likely a fraud storefront I ordered one item in Oct and another item in Dec. Neither order was fulfilled. There was no word on shipping status or anything. Multiple emails were ignored. But they sure charged my credit card asap! After opening a case with paypal they finally refunded the money. From what I observe, they simply take orders with no intention of fulfilling or shipping them, then they sit back and take in the money while only giving refunds to those that speak up and open cases against them.

RIPPED OFF Ordered two small crests for my sons as ancestry reminders prior to my departure.. AU$200 for a colour print I could have got at the local mall for a quarter of the price. Super disappointed. They did arrive however in good time.

Terrible Customer Service. Never received order. I ordered a coat of arms in September as a Christmas present. I received an acknowledgement of payment and my order? I have sent the company multiple emails as a follow up, as it is Nov 30th and I have not received my order. They do not list a phone number on their site and don't respond to emails. I would avoid avoid avoid.

DO NOT BUY ANYTHING FROM THIS COMPANY Ordered a family crest ring in March,never received ring. Was told 1 months later the original requested image was lost and to resend it. We resent the image and after a few weeks we reached out again, but was told they could not do that image and sent a very poor quality image of the coat of arms they could do. We requested a refund and still have not received the ring nor the refund after 3 months. Very poor customer service. Does not respond to emails, no phone number listed, after obtaining the phone number to the owner multiple calls and messages left unanswered. Very displeased and now out $300! Do not do business with this company.

Do not trust this company!!!! Do not trust this company!!!! Customer service and response to emails is nonexistent. I would give them zero stars! After my many emails went unanswered after five weeks I contacted my charge card company to dispute charges. Funny how the next day I received an email from the company saying unfortunately after extensive searching they were unable to find my coat of arms (though name was listed on their website) and they were refunding my money. If course they were refunding my money! The credit card company stopped payment to them. Do not trust this company!!!!!