Poor quality. Too much hassle. Delivery time was reasonable. I ordered a personalized door mat. I did like the graphics. However, when it arrived, for shipping it was folded into quarters. The material on one of the folds stuck to itself tearing loose from the backing. This made me concerned how quickly it would tear if people wiped their feet on it. My initial impression was that it was just an oversized potholder that would not holdup under use. VERY lightweight making me think any wind would make it blow off the porch. Bringing these points to their attention, they offered a 10% refund as it was personalized. They wanted me to 90% for something that was defective upon delivery. They offered 20% back leaving me to pay 80% for defective product. Then they offered 30% leaving me to pay 70% for the defective product. Finally I told them I denied payment to my credit card. Then they agreed to a full refund. Just a lot of hassle for a poor quality product.

Slow delivery -

I placed an order where you provide a… I placed an order where you provide a picture and they put it in a frame and with some nice words it on thr side . I received my orders today it is worthless I can do this at kinkos with better quality!!!! No frame!! This is BS . A piece of nylon with a print out charging Mr $38 ??? With no frame? If I don’t receive my frame I will be disputing the charges.

My order was not delivered and I paid… My order was not delivered and I paid for it

This was my first experience with… This was my first experience with personalized gifts and it was the most horrible. First of all the order took forever to reach me and when it did arrive it was done incorrectly. I would not recommend.