iGB Merch

600 N Broad Street, Suite 5 #3450, 19709, Middletown, United States
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2.35
Based on 20 Reviews

5

25.00%

4

5.00%

3

10.00%

2

0.00%

1

60.00%
About iGB Merch

We capture and create value by helping our customers personalize their own items. Express love and affection your way!

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william cindy
GB

The t-shirt I received was terrible The t-shirt I received was terrible, the material was not worth the money I paid. Will never come back again!!!!!!

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Christie
GB

BUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.

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Kerri Lang
GB

BUYER BEWARE!! BUYER BEWARE!!! Read these reviews! I can’t give zero stars because it won’t let me but would if I could! Ordered a mug for a gift. Received a call from someone who did not speak English and was unable to communicate with me. I wrote an email requesting information on my order and explained that I could not understand the person who called me due to the language barrier and they had the same person call me back! I have supplied them with shipping address twice and this has still not been received!

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David ball
GB

Ridiculousness Have waited over 3 months for a $130 dollar piece of wall art to be shipped out. The Tracking information was never updated as they said it would be 2 months in. still says “waiting for shipment”. I’ve contacted customer support 3 times in the last 2 weeks to see if at this point we can just cancel the order and be refunded and have been ignored.

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Jonathan Blakley
GB

Nowhere on the website does it say that… Nowhere on the website does it say that their clothing comes from China which means it's going to be a mile too small if I would have known that I would have never placed an order with this company! Absolutely ridiculous!

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