iGB Merch

600 N Broad Street, Suite 5 #3450, 19709, Middletown, United States
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2.35
Based on 20 Reviews

5

25.00%

4

5.00%

3

10.00%

2

0.00%

1

60.00%
About iGB Merch

We capture and create value by helping our customers personalize their own items. Express love and affection your way!

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Dave Schmidt
GB

This is absolutely the worst company ! This is absolutely the worst company !! I purchached a canvas print from them which took over a week to get and once I finally did receive it the quality was horrible ! I contacted customer service by email and waited days for a response. When they finally did respond they wanted to see picture of the problem areas so I sent the pictures they requested. Then after going back and forth with emails they finally decided to refund $10 of the $70 I paid for the canvas and said they couldn't control the way the picture looked. Now they want me to keep this crappy picture that I can't use because the quality is so bad. Do yourself a favor and stay away from this company !!!!!!

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KAREN SESCOE
GB

BUYER BEWARE! My jersey came with misspelled words in big bold letters and I asked for a refund and was told all I could get back is $15!!! I sent them the picture of the jersey, they admitted their incompetency but apologized but still will not refund my money! I look like a moron wearing a jersey with misspelled huge letters. This is a great reason to BUY AMERICAN PRODUCTS!!!! At least you'll get a proper refund especially when the company messed up your order!!

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Christie
GB

BUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.

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Jonathan Blakley
GB

Nowhere on the website does it say that… Nowhere on the website does it say that their clothing comes from China which means it's going to be a mile too small if I would have known that I would have never placed an order with this company! Absolutely ridiculous!

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william cindy
GB

The t-shirt I received was terrible The t-shirt I received was terrible, the material was not worth the money I paid. Will never come back again!!!!!!

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