Not a scam, just bad customer support. Actually not a scam, at least not to me. I got two emails about the package being delayed, they never did answer when i sent emails to them but i did get the package after a little over 1 month even though Ive read people have had to wait several and/or have not gotten their package at all. The customer support is trash but the product looked and worked very well and everything was spelled correctly.

Exceptional Quality and Service Ordered a custom book embosser for my library, and I was thrilled with the quality. The details on the embosser are crisp and precise, exactly what I wanted. Shipping was faster than expected. Highly recommend!

Scam! Report Report Report Hello. I have also been scammed, but luckily. I have connections. Report them to reportfraud.ftc.gov and they are now being investigated, I also reported them to the better business bureau, and contact your bank about the fraud/scam. Luckily I used a credit card so it wasn’t my money, but good to know they’re being investigated because they refuse to give a refund just “delay” after “delay” . Such a scam.

Ordering process on this shop was easy Ordering process on this shop was easy, the customer service was helpful, and the product is flawless. The embosser adds such a sophisticated touch to my library. Plus, it came sooner than expected!

This is 100% a scam company This is 100% a scam company. Now that I've looked at their Terms of Service, it's just a bad copy paste job, and includes none of the pertinent information to identify the company. I've demanded a refund, and threatened a report to US Consumer Services. Probably won't do anything, but evil people like this shouldn't get away with it.