Christopher is the man! Christopher was able to answer all of my questions in a way that I could understand. Very helpful and efficient!

Agent was very helpful Agent was very helpful, friendly and patient with the questions I had.

My second very informative support… My second very informative support session with Marcus. I was instantly grateful for the fact that I was able to speak with him again. Because, again, haha I had a barrage of questions. He answer them all and even provide side information that was related to my original question that I would have probably never ran across if he had not thought to mention it. The details matter ... especially in trading. Suggestion : integrate into more third-party trading apps, like TrendSpider and others similar. NinjaTrader, Metatrader & TradingView are already a great start. But for me, finding a platform, aside from your web interface, that allows me to use 1 pane of glass for everything from analyzing charts to opening positions has been difficult. TradingView is what I use nearly all of the time, with some Metatrader mixed in, but I cannot trade everything that TradingView lists under Forex.com ... and nothing that is listed as Forexcom. It's confusing and ended up forcing me to find a solution outside of my preferred trading platform. Something to think about. Thanks again Marcus <--- deserves a vacation and pay!

Quick response and resolution Quick response. Resolved my issue quickly. Provided clear instruction for what I needed.

Amazing chat support! I had multiple questions about using the VPS and an EA. I was afraid of having a challenge getting things resolved on chat, but I was connected within 30 seconds to an amazing support person named Justin. In just a few minutes, Justin had answered all my questions completely and had provided all the information I needed. The only downside is that now I'm spoiled and I'll expect such good support whenever I use chat with other businesses. Justin set the bar high -- it will be hard to top this!