Great product and service The final product is amazing and the support team is very helpful and replies quickly. I had an issue with the coordinates and the actual address I was trying to print on the map and they were very helpful and quick to support me in the resolution of my issue. Great product and service! It is the second time I order from this company and I will probably do it again.

Highly recommended company - excellent service I ordered a print for my wife for our 25th anniversary and being your typical male, I pretty much left it to the last minute, but it did say if I ordered it that day it would arrive in time. I then received an email a few days later to say it would now be delayed which concerned me a little, so I reach out to Positive Prints who followed up for me. They were able to get it sorted but also provided me a digital copy to print out just in case it didn't arrive in time which was excellent. The entire time they remained helpful and accommodating and I am happy to say it arrived a few days earlier than my anniversary. Thank you Positive Prints, for an excellent and pleasurable experience. I hope this review repays some of your kindest and professionalism - great to see now days. I highly recommend this company & their staff. G Clifton

Don't use this company Don't use this company. They advertise an expedited shipping with promises of arrival in 5 business days. Then they spend 3 days emailing to ask you to review your order and ZOOM OUT on map pics when these options are not available at time of creating your print. It's a waste of 3 days and THEN they fail to disclose they are shipping from outside the USA and never do say where shipping is coming from so there's that delay at importa as well. You pay for expedited shipping but you won't GET expedited shipping. Huge fail on this company part. THEN when you look at your bank statement an undisclosed INTERNATIONAL FEE is there.

Very helpful and went out of their way… Very helpful and went out of their way to assist with our order

Absolutely amazing customer service Absolutely amazing customer service! My husband ordered a print for our anniversary and unfortunately it arrived with a small crack in the plexiglass. It took me about a month to reach out, but they responded quickly and had another frame/glass sent out immediately. I actually had thought the original product had glass in it and when they sent plexiglass in its place I was confused. So once again I emailed them and they responded back quickly and were ready to investigate the issue. It turned out the original was actually plexiglass and just looked like glass! So I fixed my frame and I am super please with my product as well as their customer service!